Google blames software update for lost Gmail data CNET Google said today a storage software update was responsible for causing some Gmail users to lose access to their e-mail data and said full functionality would be restored soon.
Some Gmail users--less than 0.02 percent actually affected, according to Google--complained yesterday of suddenly and mysteriously losing e-mails, contacts, and folders. In an update on the situation this evening, Ben Treynor, Google VP of engineering and site reliability czar, apologized for the inconvenience and said the company expects to have the lost data restored soon.
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